Kalimpong BSNL to hold Telephone Adala

The Kalimpong  branch of BSNL has come up with a novel idea of holding a ‘Telephone Adalat’ in town to address consumer grievances and issues related to non-payment of phone bills.

BSNL Kalimpong junior accountant Amar Singh said the ‘Telephone Adalat’ will be conducted on January 13 at the exchange office’s premises. The department will hear out the problems being faced by consumers during the ‘adalat’.

Kalimpong BSNL to hold Telephone Adala
Kalimpong BSNL to hold Telephone Adala

Singh added those consumers who have not made payments till date will be granted subsidy as per the norms of the department. He urged the people to collect entry forms before January 11 and participate in the ‘adalat’.

Notably, the Gorkha Janmukti Morcha had directed the hills residents to refrain from paying their telephone bills during the statehood movement. Following this, huge bills had stacked up by the time the movement ended, making it difficult for the consumers to clear their dues.

The excessive outstanding amounts had even forced many consumers to disconnect their connections. The department has decided to provide some discount on the pending bills in order to ease pressure on consumers. The ‘Adalat’ will be attended by branch manager Dhakwa Shah, Internal Finance Advisor Shree Bonik and other officials of the department.


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